With billions of cash and money transfers happening each day, there are bound to be many failed transactions as well. It’s a numbers game, and the extremely popular Cash App is no different.
But why do transfers on Cash App, in particular, fail? What can you do to prevent this from happening (again)?
Here are some of the possible reasons by why Cash App transfers fail sometimes.
Your Bank or Card Issuer is Declining the Transaction
This is perhaps the most common reason why your Cash App transaction might fail. And it’s the one that’s the vaguest. It’s also very infuriating as 9 times out of 10, you’ll have to contact the bank or card issuer to get to the bottom of the issue.
The bank can wide variety of reasons that include not having sufficient funds, having a frozen account status, invalid card number, or wrong expiration date.
You could simply try to complete the transaction again after double-checking that all the details are correct or in the case that it fails, try contacting the bank.
It’s important to note that this is out of Cash App’s control, and they will always point you to your bank/card issuer or tell you to try a different card.
Some banks or card issuers let you open an account without fully verifying the account, which leads to you having a limited account with limited possibilities that might not include sending or receiving money.
Some prepaid cards also don’t play well with Cash App so that’s another reason for a failed transfer. More on that below.
Your Bank Account Doesn’t Have Enough Money
This one’s pretty obvious. If you don’t have enough money in your bank account and you want to transfer some cash to Cash App, of course, your transfer will be declined.
Before making a transfer, make sure you have a sufficient balance in your account. The same goes if you want to out from your Cash App to the bank account or to another person.
If there isn’t enough money in your Cash App balance, the transfer will fail, i.e., it won’t even start.
Potentially Fraudulent Payment
This error happens more often than you realize. It often says “Cash app payment canceled for your protection” or some similar wording. You see, Cash App and basically every other financial institution has to adhere to anti-money laundering and anti-terrorism laws.
Sometimes, in order to adhere to them, the algorithm gets a bit overzealous and flags ordinary, everyday transfers as fraudulent and cancels them on the spot. Some people get this more than others but there are ways to mitigate and prevent this from happening.
Here’s what Cash App is recommending to do to reduce the risk of any payment beings canceled:
Only link debit or credit cards that are in your name
Before making a transfer, confirm the recipient’s phone number or $Cashtag
Build up a healthy transaction history by frequently using your Cash App
Send or receive payments from people you know or reputable businesses
Technical Issues With Cash App or Bank
We all know that almost nothing on the internet is perfect. That, of course, extends to financial, money management, and banking apps, as well. These things crash left and right and some days they don’t work at all.